Policies & Regulations

TERMS & CONDITIONS:-

“THUMBLOX IT SOLUTIONS EST” maintains the https://thumblox.com Website ("Site").
“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
‘’User is responsible for maintaining the confidentiality of his account’’

PRIVACY POLICY:-

‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
“https://thumblox.com will not pass any debit/credit card details to third parties’’
“https://thumblox.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://thumblox.com) cannot guarantee the security of any information that is disclosed online’’
‘’The https://thumblox.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

PAYMENT CONFIRMATION –

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Ø CANCELLATION POLICY –

Customer can cancel their order/requested service within 24 hours; refunds will be made back to the payment solution used initially by the customer.

Ø REFUND POLICY -

‘’Refunds will be done only through the Original Mode of Payment. Please allow for up to 45days for the refund transfer to be completed.”

COOKIE POLICY:-

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.